FAQ'

Services

When Should I arrive for my appointment?

Please arrive at least 15 minutes prior to appointment so you have enough time to fill out your form before hand.

How long should I expect to be in the spa for my appointment?

For each appointment we allot an extra 15 minutes, this is so that we can thoroughly go over you history and get to know you as a person a little better. We do not like to rush our services or treatments and often spend a little extra time with you in the room, so if you need to be out at a specific time, please let your therapist know so they can be more mindful of the time they spend in the room with you.

do I have to sign up for appointments online?

No, please feel free to give the spa a call at 778 298 5160 and book your appointment. We do require a deposit upon booking of 50% of your appointment cost. Please see Policies for more information on cancelation and refunds.

what should I expect?

Expect to feel right at home in our space, we welcome everyone with open arms and opens hearts. Expect to feel enlightened and relaxed while our therapists work their ancient healing techniques into each and every service.

What should I expect after a SErvice?

Make sure to drink lots of water and allow time for self care, whatever that looks like for you! Often times you may feel tired, airy, spacey, thirsty, feelings of detox or a boost of energy. This is totally normal as you shed the old and embrace the treatment or healing you just received.

What should I wear?

Please wear comfortable comfortable clothes. if you are receiving a massage service please wear something that is easy to change in and out from.

What products do you use in the spa?

We use a variety of vegan, cruelty free products that we know and trust. Some of these brands include DoTerra and Veda Skin Care.

Classes

When should I arrive for my class?

Please arrive 15 minutes prior to class starting. This will ensure that there are no interruptions once class begins. Doors will lock once class starts.

do I have to sign up for classes online?

No, please feel free to give the spa a call at 778 298 5160 and sign up for a class. We do require you to pay for the class over the phone by providing a credit card.

Do you do drop ins?

Yes, we do drop ins for classes, but we cannot guarantee you a spot if you have not signed up prior to the class date.

Lash Extension

Can I wear makeup to my appointment?

Please do not wear makeup to your lash extension appointment as we need a fresh clean canvas to apply lash extensions.

how long do lash extensions last?

With the proper care lash extensions should last a full growth cycle of 3 weeks before needing to be filled. Please note that some of our clients lashes last as long as 2 weeks to 6 weeks, depending on their personal lash growth cycle.

What are the after care instructions for my lash extensions?

We have some basic rules that we would like you to follow to keep your lash extensions looking as fresh as possible for as long as possible. Please do not use any oil based products around your eye area or get your lash extensions wet for up to 24 hours after your appointment. Do not use waterproof mascara. And no tinting or perming of lashes is permitted.

Brow Laquer

what is brow laquer lamination?

Brow lacquer lamination is a semi permanent lift, softening and holding the brows into place.

How long does Brow Laquering last?

Brown lacquer lasts up to 8 weeks.

Can I wear makeup to my brow laquer appointment?

Please do not wear any makeup to your brow lacquer appointment as we need a fresh clean canvas to work on.

Lash Lift

What is a lash lift?

A lash lift is a perm for your eyelashes. Getting a lash lift helps to open up your eye and give the same effect as an eye lash curler but for longer.

How long does a lash lift last?

Depending on your own personal lash growth cycle, anywhere between 2 - 5 weeks.

can I wear make up to my lash lift appointment?

Please do not wear makeup to your lash lift appointment as we need a fresh clean canvas to apply the perm and tint.